Facebook Messenger Bot, the newest member of Facebook's team is great for businesses looking to expand their customer base. A Facebook chatbot is a program that interacts with a real person via Messenger by taking the user's questions and delivering instant answers. The interaction with Facebook bot is quite fast, making them ideal for customer support. Oftentimes, Facebook chatbots are referred to as Facebook Messenger bots, even though there is a reason for that.
The Facebook Messenger Bot has two main uses they are aiding businesses with customer support and allowing users to chat online without being connected to the computer. Since chatting on Facebook does require one to be connected to the computer, not everyone can partake. The chat bots are a great way to bridge the gap and keep connected. In this way, chat bots can offer valuable assistance to businesses.
How do you know if you have the best chatbot examples? First, you need to find examples that work for your purposes. The best chatbot examples are ones that are easy to use. This doesn't mean that the program is impossible to figure out, it simply means that it's not very complicated. If a program is too difficult to figure out or extremely confusing to work with, then it isn't something worth using. Look for chatbot programs that are simple and easy to use.
If you're looking for Facebook chatbot solutions to help you improve customer relations, it helps to find one that will allow you to post conversations online. Customers love online conversations, so it only makes sense to use an application that allows you to chat with them. These conversations can involve comments or questions, along with simple communication such as "hi, what's your name?". By being able to set up conversations online, you'll be able to interact with your customers on an even higher level.
Another thing to consider when looking for the best Facebook chat bot solutions is that not all of them are going to automatically be linked with your social networking accounts. Some of the chat Bots are Facebook compatible, but there are some that are not. That means that if you don't have a lot of friends or contacts on Facebook, then you may want to skip overusing a Facebook chat bot for lead generation. You can always post your conversations to your normal social networking accounts, but there's a better chance of gaining a lead from Facebook if you're just reaching out to your regular audience. Chat Bots that are Facebook compatible tend to post to all of your accounts, so your fans and followers will be able to see your recent conversations.
On the other hand, there are chat Bots that are specifically designed to help people with less than adequate coding skills build websites. These Facebook chat Bots are easier to program because they don't require a lot of user input. For instance, one of the most popular Facebook Bot developers, Michael Cote, has built a Facebook Chat Bot that can easily be customized to help people with very little skill with HTML code build websites. This means that if you don't feel up to building a website with Facebook Connect, you don't have to.
Other types of applications include SMS and email marketing. With Facebook messaging, you can send messages to people with their Facebook contacts as well as with people who have chosen to receive your messages. Facebook email marketing is similar, except you can email only those recipients with whom you have an established relationship or you can email them randomly.
Lastly, you may be asking yourself "What can a Facebook Chatbot do for me?". Well, first of all, it allows you to interact with your customers. By allowing them to contact you by message, rather than by going into your wall street journal, you are better positioned to hear their needs and wants. Additionally, by allowing them to contact you via chat, not only are you able to respond to them in real-time, but this interaction fosters a more personal relationship with your customers. By taking the functionality of these Facebook chat bots a step further, Facebook is taking direct marketing to the next level.